Case Study 3
Installing a Culture of Accountability for a Construction Company
Client : A medium-sized construction company
Industry : Construction
Project Focus : Leadership Development and Culture of Accountability
Consultants : Udugu Journey LLC
Problem Statement
The client, a construction company, was experiencing issues with accountability among its leadership team. This resulted in delays, missed project milestones, and a lack of ownership over key decisions. The organization sought to instill a culture of accountability to improve leadership effectiveness and project outcomes.
Approach
Udugu Journey coaches worked closely with a team of 8 leaders to implement a Culture of Accountability program. Our approach included :
Leadership Workshops : We facilitated a series of workshops focusing on personal responsibility, decision-making, and leadership accountability.
One-on-One Coaching : Each leader received personalized coaching to identify and overcome individual accountability challenges.
Goal Setting and Ownership : We introduced clear, measurable goals for each leader, aligning them with the company's overall objectives, and implemented a structured feedback loop for tracking progress.
Solution
Empowered Leadership : Leaders were coached to take ownership of their roles, projects, and team performance. We helped them create a culture where accountability became a core value.
Clarity in Expectations : The team established clearer expectations and accountability frameworks for decision-making and milestone tracking.
Peer Accountability : Leaders were encouraged to hold each other accountable through regular check-ins and team collaboration.
Outcome
Within six months, the construction company saw a marked improvement in project delivery times and team cohesion. Accountability at the leadership level led to faster decision-making, improved communication, and better alignment with project goals. The culture shift resulted in a 25% increase in on-time project completion and higher overall team performance.